If a user has to use the web mail feature, he has to be added in the web mail account list. This can be done in the Mail Account List screen.
Administrators can Add, edit or delete various users who uses web mail feature.
Each user can be assigned the type of webmail functionality. If 'Request' mode is selected, the user has option only to send email to a particular Email ID to request for the SDS. If specified Email feature is selected, the user gets full-fledged webmail functionality.